What is CRM Essay Example | Topics and Well Written Essays - 250 words

What is CRM - Essay Example In addition, a well-managed customer relations system provides the corporate management with the important data about the customer so that the organization can move forward. Indeed, such tools as email organizers and helpdesk software can help in the management of customers since customers are the nerve center of any corporate system. Drawing from my own personal and professional experiences, I can categorically give the MacDonald’s as a good example where customer relations manager has worked well over the years. In this business, the management always engages the customers through various marketing strategies before receiving frequent feedbacks to improve quality. On the other hand, several small and medium scale companies especially those run by one person usually lack the department of customer relations management thereby having some challenges in the effective interacting with customers. For instance, some local manufacturing companies may never advertise their products or services well hence losing many customers or experiencing a fall in profits. This is majorly because there is no institution put in place to address the welfare of the customers. Therefore, customer relations management is an instrumental part of any corporation and it would only be wise in all companies employ it in their manageme nt

Pandemic Flu Assignment Example | Topics and Well Written Essays - 250 words

Pandemic Flu - Assignment Example Accidents resulted from unregulated workplaces. According to Wever and Bergen (2014), pandemic influenza killed many Americans soldiers far more than the ones who died during the war in Europe. There several factors that contributed immensely to the spread of the influenza. Pandemic Influenza is a communicable disease that can spread easily from one individual to another. One factor that contributed to spread of influenza in camps was crowding. Spaces in camps were limited and as a result soldiers had to stay together in small spaces. Morens et al. (2010) point out that the cause of 1918 pandemic flu was the influenza A virus of subtype H1N. The source of the virus is related to birds, mainly waterfowl such as ducks and geese. The birds mentioned above act as reservoirs for the virus. However, it is still not clear how bird related influenza viruses adapt to the mammalian host, infect different cells and spread to humans. On the other hand, the current pandemic flu especially the 2009 H1N1influenza s said to have resulted from the recombination of genes. The genes that brought the current H1N1 are virus that caused 1918 pandemic flu and the swine virus adapted to birds. There are, however, factors in the current society that can trigger the spread of the virus to the population. In ancient times, the virus could spread easily throughout the world. The current society can contain the virus by keeping infected people in one place. Nonetheless, the problem is the availability of medical staff to deal and contain the spread of pandemic